Terms & Conditions

These Terms & Conditions (hereinafter referred to as the “Agreement”) shall regulate the relations between 365globalmarket Ltd., Reg. No. 094224, registered at: Global Gateway 8, Rue de la Perle, Provindence, Mahe, Seychelles, hereinafter referred to as the “Company”, and the User (a physical or legal entity) (hereinafter referred to as the “Client”) of 365globalmarket.com (hereinafter referred as the “Website”).

  1. 1. Processing of Trade Requests and Orders

    1. Processing of Client requests and orders has the following structure:
      1. After any Client makes a request or order, the request is tested for its correctness in the trading platform;
      2. The trading platform sends the request or order to the server;
      3. After the request or order is received by the server it is tested for correctness;
      4. The server, after processing of the order or the request, sends the results to the trading platform;
      5. In case that the connection between the trading platform and the server is correct, the trading platform will receive the results of processing of the Client request or order by the Company.
    2. The time of the process may vary and depends on the quality of the communication between the trading platform and the server of the Company, as well as on the market conditions. In normal market conditions the time of the process usually varies between 0-4 seconds. In market conditions that differ from normal, the time of Client request and order processing can be higher than that.
    3. The server of the Company may refuse to the Client request in the following cases:
      1. If the client sends the request before the first quote in the trading platform on the market opening;
      2. If there is not enough funds on the Client’s account for opening a new position;
      3. If the Client sends the request before the opening of the trading session;
      4. When market conditions differ from normal.
    4. When using the trading platform it is allowed to use only one tab of the browser. In case of using several tabs of the browser the results of trade can be corrected and/or cancelled..

Risk Disclosure

Before you begin trading on financial markets, please review the conditions of the Terms of Use and the list of risks given below.

Risk disclosure

This risk disclosure is intended to inform you of the risks that exist in trading activities on our site. You must recognize that these risks entail a chance of losing money while trading. This disclosure is informational and must not be considered a list of all possible risks.

  1. 1. Instability of financial instruments

    1. The quotes of most instruments traded on financial markets may vary considerably over the course of a day, which may bring you profit as well as loss.
  2. 2. Technical risks

    1. We are not responsible for financial losses arising from malfunctions in your electronic, communication, or information systems.
    2. When working with the client terminal, you assume the risks arising from:
      • Failures in your equipment, software, and connection;
      • Errors in your client terminal settings;
      • Failure to update your version of the client terminal in a timely manner
      • Your failure to follow the instructions for using the client terminal.

      We are not responsible for errors that occur in the operation of the client terminal and will not compensate losses resulting from errors in the operation of the client terminal.

    3. You must understand that when concluding transactions over the phone, you may encounter difficulty getting through to an operator, especially during peak loads.

Return on invested funds (Cashback)

  • When you reach a certain level of trade transactions, the funds received at this level are awarded to your special Collected Cashback account.
  • Funds from the Collected Cashback account are available to transfer to the trading account at any time, but only at the full collected amount.

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Eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.

Privacy Policy

  • In order to get registered at 365globalmarket.com, the Client shall provide certain identifying details, including, inter alia, to prevent Money Laundering.
  • The Client shall provide true, accurate and updated information on his identity and shall not misrepresent himself to be another individual or legal entity. Any changes in the Client's identifying details shall be notified to the Company immediately and in any case no later than the 30th day from the date of such changes.
    • The Client's details that are provided and/or will be provided by the Client during his/her activity at 365globalmarket.com may be used by the Company for sending the Company's advertising content to the Client, unless the Client removes the mark approving the Company to do so. Such removal can be done when (i) opening an account or (ii) when receiving such advertising content or (iii) by logging in and going to My Account > Personal Details. The Client may also send to the Company, at any time, an e-mail to support@365globalmarket.net asking the Company to cease from sending such advertising content. The aforesaid mark removal and/or e-mail receipt by the Company will oblige the Company to cease sending advertisement content to the Client within seven business days.
    • The Client's details that are provided and/or will be provided by the Client during his/her activity on the site may be disclosed by the Company to official authorities. The Company will make such disclosure only if required to be disclosed by the Company by applicable law, regulation or court order and to the minimum required extent.
    • Non-confidential information on the Client may be used by the Company in any advertising materials.

Payment Policy

  1. 1. Payment policy

    1. The company is financially responsible for the clients account balance in any particular moment.
    2. Company’s financial responsibility starts with the first record about customer’s funds deposit and continues up to the full withdrawal of the funds.
    3. The client has the right to demand from the Company any amount of funds which is available in his account at the time of the enquiry.
    4. The only official methods of deposits/withdrawals are the methods which appear at the company’s official website. The client is taking all the risks related to the usage of the payment methods, this as to the fact that the payment methods are not company’s partners and not in company’s responsibility. The company isn’t responsible for any delay or cancelation of funds transaction which was caused by the payment method. In case that the client has any claims related to any of the payment methods, it’s in his responsibility to contact the support of the particular payment method and to notify the company about those claims.
    5. The Company shall not be responsible for the activities of any third-party service providers, which the costumer may use in order to make any deposit/withdrawal. The Company’s financial responsibility for the Client’s funds starts at the moment the funds arrive to the Company’s bank account or any other account related to the Company and that appears at Payment Methods page of the website. In case any fraud appears during the financial transaction or after it, the Company reserves the right to cancel the transaction and to freeze the Client's account.
      The Company’s responsibility as to the Client’s funds ends at the time the funds leave the Company’s bank account or any other account related to the Company and that appears at Payment Methods page of the website.
    6. In case of any technical mistakes which may appear at the time of financial transaction the company saves the right to cancel those transaction and all other clients financial activity at the company’s website.

Return and Refund Policy

  • In order to make a withdrawal the client has to make an enquiry from his “personal zone”. In order to complete the enquiry the client has to choose any of the withdrawal methods from the list and fill all the necessary details.
  • After a withdraw request is made, it receives a "Requested" status. After the request comes to process, it recieves a "In process" status. After recieving "In process" status, funds are removed from balance. Funds will be transferred to the payment system wallet after a request receives a "Processed" status.
  • Withdrawal enquires processed by the financial department of the company one by one. The time of the process may vary from 1 business day up to 3 business days. The company saves the right to increase the process time, in that case the company notifies the client by one of the contact methods which was provided by the client during the registration.

Anti Money-Laundering (AML) and Know Your Customer (KYC) Policy

  • It is the policy of 365globalmarket.com and its affiliates, (hereinafter “The Company”) to prohibit and actively pursue the prevention of money laundering and any activity that facilitates money laundering or the funding of terrorist or criminal activities. The Company requires its officers, employees and affiliates to adhere to these standards in preventing the use of its products and services for money laundering purposes.
  • For the purposes of the Policy, money laundering is generally defined as engaging in acts designed to conceal or disguise the true origins of criminally derived proceeds so that the unlawful proceeds appear to have been derived from legitimate origins or constitute legitimate assets.
  • Generally, money laundering occurs in three stages. Cash first enters the financial system at the “placement” stage, where the cash generated from criminal activities is converted into monetary instruments, such as money orders or traveler’s checks, or deposited into accounts at financial institutions. At the “layering” stage, the funds are transferred or moved into other accounts or other financial institutions to further separate the money from its criminal origin. At the “integration” stage, the funds are reintroduced into the economy and used to purchase legitimate assets or to fund other criminal activities or legitimate businesses. Terrorist financing may not involve the proceeds of criminal conduct, but rather an attempt to conceal the origin or intended use of the funds, which will later be used for criminal purposes.

1. Use of the Website

1.1. By accessing this Website, the client signifies his agreement with and understanding of the following Terms of Use.
1.2. The client warrants and represents to the Company that he is legally entitled to visit the Website and make use of information made available via the Website.
1.3. The Company reserves the right at its sole discretion to change, modify, add, or remove any portion of this Website or these Terms of Use at any time and for any reason without a notice to the client.
1.4. Changes to these Terms of Use will be effective when posted. Continued use of this Website following any such changes shall constitute the client’s acceptance of such changes.

2. Access

2.1 - This agreement is effective immediately when you accept the terms and conditions of this agreement on our website (www.365GlobalMarket.com) by clicking on the box beside the phrase “accept the terms and conditions”.
2.5 - Please note that we, at 365GlobalMarket, equally have the right to terminate your services and the terms of this agreement at anytime without advanced warning.

3. Disclaimer of Warranties

3.1 - Know Your Client Policy (KYC) is a global endeavor in financial institutions in order to ensure integrity and crime prevention such as fraud, theft, money laundering, terrorism, and/or site alteration.
3.2 - For the above reasons, we, at 365GlobalMarket, must be able to verify your identity within 3 business days in order for you to maintain an active account. Your account will be placed on hold if you are not verified within 3 business days from your initial deposit.
3.3 - If our risk and fraud department discovers that your information is incorrect, expired, or fraudulent; your account will be placed on hold or terminated.
3.4 The company, its licensor and its suppliers, to the fullest extent permitted by law, disclaim all warranties express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for a particular purpose.

4. Privacy

4.1 The Company’s Privacy Policy governs the use of information collected from or provided by the Client at this Website.
4.2 - Minors (people under the age 18) are not permitted to use our service. In order to remove any doubt pertaining to the age of legal adult status, minor status automatically refers to anyone under the age of 18.
4.3 - Our site and services are only available to users who are legally permitted to trade online in their country, state, or jurisdiction. It is up to you to be familiar with the laws within your region.
4.7 - We, at 365GlobalMarket, disclaim any responsibility and/or liability related to your ineligibility in your jurisdiction.
4.9 - Joint accounts are prohibited on our site in order to avoid all confusion, even in the case of marriage and domestic partnership. Each family member must create his or her own account, regardless of whether or not you share financial bank accounts.

5. Limitation of Liability

5.1 The Company shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by the Client or any third party, as a result of or which may be attributable, directly or indirectly, to the access and use of the Website, any information contained on the Website, the Client’s personal information or material and information transmitted over the Company’s system. In particular, neither the Company nor any third party or data or content provider shall be liable in any way to the Client or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
5.2 - By signing this agreement, you understand that the financial market is highly speculative and may involve risk, including losing your initial investment.
5.3 - By signing this document, you agree to use our site at your own risk, which may include but is not limited to a) loss of funds, b) legal ramifications in your jurisdiction, c) and/or personal life circumstances related to the use of our site.

6. Intellectual Property

6.1 All trademarks, names, logos and service marks (collectively “The Trademarks”) displayed on this Website are registered or unregistered trademarks of the Company or third party that may own the Trademarks displayed on the Website. Nothing contained on this Website should be construed as granting any license or right to use any trademark displayed on the Website without the written permission from the Company or from a third party. Client’s use of the Trademarks displayed on the Website, or any other content on the Website, except as provided in these Terms of use, is strictly prohibited.
6.2 - We, at 365GlobalMarket, are not liable or responsible for losses, damages, auditing, and/or any other inconveniences that may be associated with using our site, including investment decisions based on the information on the site, whether correct or outdated.
6.9 - Our site executes services only. 365GlobalMarket does not offer specific advice on particular transactions, therefore you are solely responsible for consequences related to your transactions, including loss of funds and taxes as a result of the execution of our services.
6.10 -365GlobalMarket directors, managers, officers, employees, service providers, agents, and/or affiliates deny any responsibility or liability for losses, damages, loss of goodwill, business failure, personal injury or lethality, expenses, and/or other inconveniences to you for any reason whatsoever, including but not limited to a breach of contract, misrepresentation, negligence, etc. This includes indirect, incidental, and/or punitive damages, fees, fines, and/or other inconveniences that arise due to the use or access of our site.

7. Links and Advertisements

7.1 The Website may include links to other Internet websites or resources as well as for third party advertiser’s websites. You acknowledge and agree that the Company shall not be responsible any such external website, resource or advertisement, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites, resources or advertisements.
7.2 - You will institute amnesty for fees and expenses and withhold liabilities regarding damages, losses, and expenses that may accrue as a result of using our site and services.
7.3 - You are solely responsible for any fees, costs, expenses, losses, liabilities, taxes, levies,or any other expense that 365GlobalMarket may acquire as a result of your use of our site.
10.2 - You must submit all required documentation before trading.
10.4 - Our site may, at its sole discretion, request additional documentation aside from the online version of the terms and conditions that may be unique to your situation or jurisdiction.
12.4 - You are solely responsible for the improper or illegal use of your account, including any resulting loss due to the misuse or abuse of your account on our site, whether fraudulent or not. This includes family members or entourages who may have accessed your account.
13.1 - You will have a limited, non-transferable license to access and use our site, which is subject to the terms and conditions of this agreement.
13.2 - You will lose your limited license to access our site for the following reasons a) if you fail to comply with the terms of this agreement, b) do not update our site with current e-mail or contact information, c) or if our site determines that you committed a crime on our site or trading platform.
15.1 - Our site offers information regarding the financial market, including news, market analyses, graphs, statistics, articles, reports, market reviews, and other pertinent data as deemed useful. 15.2 - Our site provides the aforementioned information regarding the financial market for your convenience and for our indemnity. We are not liable for the information retrieved from third parties including its accuracy, usefulness, or current relevance. 15.4 - We provide the financial information as a service only, thus the aforementioned data should not be taken as investment advice.
Bonus - 365GlobalMarket provides a variety of bonuses and cash-back offers through web-based, e-mail, and newsletter advertising. Additionally, we offer special incentives for preferred, signature, and premium account holders. The bonus and cash-back offers supplement your deposits by matching your initial investment and/or include a cash-back initiative issued via a trading bonus. As you know, all gains do not happen overnight. Therefore, we offer bonus incentives in order to augment your trades with an advantageous edge by giving you extra opportunities to trade. And the more trades you make, the better chance you have at yielding high returns.
In order to verify your eligibility, you must notify your personal account manager and make an express interest about the bonus or special offer. If you have a password or unique code, please submit it to your representative.
All bonuses are subject to withdrawal terms and conditions. You may be required to submit necessary identification documents or proof that you meet the requirements of the offer. Additionally, the trader must execute a trading volume of the (bonus amount + the initial deposit) x (leverage percentage) in order to be eligible to withdraw funds.

Client Agreement

This Client agreement is entered by and between the operator of 365GlobalMarket site (the “Company”) and the person or legal entity that has applied to open a trading account at the Company’s Trading Options trading platform (the “Client”), according to the terms and conditions detailed herein.
1. Introduction
1.1 This agreement, as well as any legally binding document entered into between the Company and the Client, all as amended from time to time (together: the “Agreement”), set out the terms upon which the Company will deal with the Client in respect to placing orders and trading over financial instruments, on the Company’s Trading Options trading platform.
1.2 Trading in Trading Options (“Trading”), means that a contract is being created which gives the Client the right to estimate the direction of change in price of an underlying asset, within a specified time frame determined by the Company. This trading instrument is different from trading in traditional options, since there is a fixed return that is determined at the outset of the trade, there is usually no Stop-Loss order and other features.
1.3 Opening an account and usage of the Trading Platform provided by the Company is by limited license given by the Company to the Client. The license is personal, non-transferable and is for persons who are older than 18 years old (or older legal age, if the law applicable to the Client’s jurisdictions requires a higher legal age) and subject to this Agreement. The Client may not transfer, assign, or enable other to make any use of the license, and/or give the Clients access codes to the Trading Account to anyone. Any damage caused to the Client, the Company and any third party due to breach of this Agreement by Client, shall be under the Client’s sole responsibility.
2. Opening of the Trading Account
2.1 The Company will open an account for the Client (the “Trading Account”) as soon as reasonably practicable after: (i) the Company has received confirmation that the Client has agreed to enter into this Agreement (such confirmation can be made by checking the “I AGREE” button or link on the Company’s Internet website (the “Website”), followed by a completed application form (if applicable) and all other Client’s information required by the Company to be provided. The Client confirms that Client’s information is full, accurate and complete. If there is a change in the information provided by the Client, the Client must notify the Company immediately of any such change.
2.2 The Trading Account will be activated by the Company as soon as the Company has identified the funds credited by the Client to the Trading Account. The Company may activate the Trading Account and permit trading in the Trading Account subject to such limitations, and to the satisfaction of such further requirements as the Company may impose. In the event that the Trading Account is activated but any such requirements are not complied with, the Company may freeze activity in the Trading Account. Where a Trading Account is not activated or is frozen, no funds held by the Company in respect of that Trading Account may be transferred back or to any other person until the Company is satisfied that all Applicable Regulations have been complied with.
2.3 In relation to any Transaction entered into pursuant to the Agreement the Company may act, according to the Company’s sole discretion, as principal or as agent on the Client’s behalf. Therefore the Company may act as the counter party to the Clients Trading activity. The Client confirms that it acts as principal and not as agent or trustee on behalf of someone else.
2.4 The Client hereby represents and warrants that his engagement with the Company in this Agreement and his use of the Company’s services are in full compliance with the law applicable to the Client.
3. Trading Options Trading Platform
3.1 The Trading Platform supplied by the Company enables Trading Options trading in foreign exchange rates of different currencies, commodities, and any other financial instruments made available by the Company (all hereof: “Financial Instruments”). The Trading Platform displays indicative quotes of exchange rates of different financial instruments pairs, based on different financial information systems, as the most updated exchange rates in the international capital markets. For determining the quotes for different time periods, the platform is making mathematical calculations according to known and accepted capital markets formulas. It is acknowledged by both Parties that due to different calculation methods and other circumstances, different trading platforms and/or markets may display different price quotes.
3.2 The Client will receive a predetermined pay-out if his Trading option transaction expires in-the-money, and he will lose a predetermined amount of his investment in the Transaction if the option expires out-of-the-money. The predetermined amounts are a derivative of the collateral invested in the transaction by the Client, and will be published in the Trading Platform. The degree to which the option is in-the-money or out-of-the-money does not matter as it does with a traditional options.
3.3 The Company does warrant that trading in the Trading Account will be available at all times.
3.4 The Client authorizes the Company to rely and act on any order, request, instruction or other communication given or made (or purporting to be given or made) by the Client or any person authorized on the Client’s behalf, without further enquiry on the part of the Company as to the authenticity, genuineness authority or identity of the person giving or purporting to give such order, request, instruction or other communication. The Client will be responsible for and will be bound by all obligations entered into or assumed by the Company on behalf of the Client in consequence of or in connection with such orders, requests, instructions or other communication.
3.5 The Company has the right, but not the obligation, to set, at its absolute discretion, limits and/or parameters to control the Client’s ability to place orders or to restrict the terms on which a Transaction may be made. Such limits and/or parameters may be amended, increased, decreased, removed or added to by the Company and may include (without limitation): (i) controls over maximum order amounts and maximum order sizes; (ii) controls over total exposure of the Company to the Client; (iii) controls over prices at which orders may be submitted (including, without limitation, controls over orders which are at a price which differs greatly from the market price at the time the order is submitted to the Company’s order book); (iv) controls over any electronic services provided by the Company to the Client (including ,without limitation, any verification procedures to ensure that any particular order or orders has come from the Client); or (v) any other limits, parameters or controls which the Company may be required to. The Company may, in addition, require the Client to limit the number of open Transactions which the Client may have with the Company at any time.
3.6 The Company does not allow actions or non-actions based on arbitrage calculations or other methods that are based on exploitation of different systems or platforms malfunction, delay, error etc.
3.7 The Company is entitled, by its own discretion, to cancel any trade that has been executed due or in connection with an error, system malfunction, breach of the Agreement by Client etc. The Company’s records will serve as decisive evidence to the correct quotes in the world capital markets and the wrong quotes given to the Client; The Company is entitled to correct or cancel any trade based according to the correct quotes.
3.8 Reporting- Client can see his open trades (“Positions”) and guarantee funds situation at any time by accessing his Trading Account in the Company’s platform and viewing past trade’s reports generated by the Company. No hard-copy reports are sent.
4. Funds
4.1 The Client may transfer funds to the Company with different methods of payment as permitted by the Company from time to time and in any currency (acceptable by the Company), and such funds will be converted and managed in the Trading Platform in US Dollars and/or Euro and/or GBP, as determined by the Company, according to an exchange rate determined by the Company’s according to the available market rates.
4.2 When making a bank transfer, the Client must send the Company an authentic SWIFT confirmation, stating full bank account details and proof that the bank account is registered under its name. Non-delivery of the SWIFT confirmation or in case that the details do not conform to the Client’s details registered at the Company may result in the funds not being credited to the Client’s Trading Account.
4.3 The Funds deposited with the Company by the Client, together with any Profit or other Benefits the Client may be entitled to according to a specific agreement with the Company, shall be used as security to any Transaction, including Trading Losses, Commission and any other fee or debt owed by the Client to the Company, which will be automatically deducted from the Client’s equity in the Trading Account. The Client’s Funds shall not accumulate any interest or any other benefits. Trading in Trading options that relate to a reference security shall not grant the Client any right to dividends, voting, allocations or any other Benefits, but may be subject to adjustments according to financial or corporate events which may have an effect the reference security, such as distribution of dividends, splits etc.
4.4 Repayment of any funds by the Company to the Client will be in the same currency and to the same account/credit card from which the funds were originally transferred, unless the Company has decided, by its own discretion, to return the funds to a different account of the Client.
4.5 The Client declares that all funds that it transfers to the Company do not derive from any criminal or other illegal activity and without any violation of any applicable anti money laundering laws and regulations.
4.6 The Client will have no claim against the Company and will not hold the Company responsible for any delay and/or differences originating from a credit company’s, banks or other financial institutions rates calculation and/or commission and/or any other debit.
4.7 a) In the case the Client gives an instruction to withdraw funds from the Trading Account,365GlobalMarket finance department supervises every withdrawal request submitted. Identification documents must be submitted to process any withdrawal. The Company shall pay the specified amount (less any transfer charges, if applicable, see point (5) below) within five to seven (5-7) Business Days once instructions has been accepted and at the moment of payment, the Client’s margin requirements, proof of identity (to ensure safety of client’s funds) and due diligence criteria have been met. The Company may cancel the Client’s withdrawal order, if, according to the Company’s discretion, the remaining funds (after the withdrawal) shall not be sufficient to secure open Position(s) in the Trading Account.
b) The company does not take any responsibility for any delays of withdrawals, due to third party (banks, credit card companies or other service providers) policies, nor any force major events that are not under the company’s control.
c) Minimum withdrawal amount for wire transfers is $500.00 USD. No minimum withdrawal amount for other methods.
d) Minimum withdrawal amount for Credit card / Debit Card transfers is $100 USD
e) Minimum Deposit amount is $500 USD / Max Deposit amount is unlimited.
4.8 The Company shall debit the Client’s Trading Account for all payment charges. If the Client has the obligation to pay any amount to the Company which exceeds the amount held in the Client’s Trading Account, the Client shall immediately pay such amount upon Company’s request.
4.9 The Company shall not provide physical delivery in relation to any Transaction. As mentioned above, Profit or loss is credited to or debited to or from the Trading Account (as applicable) once the Transaction is closed.
5. Fees & Charges
5.1 The Company does not charge brokerage fees or commissions for executing trades.
5.2 The Company charges a fee for transfers of funds standing to the credit of a Trading Account from the Company to the Client, currently equivalent to about USD 30 per transfer. Please note that the amount can be higher – depending on the intermediary banks involved. The company does NOT charge any fees for the transfers, all fees are charged by the banks involved.
5.3 The Company may levy an additional charge(s) on transfers of funds to be credited to a Trading Account made by debit card or credit card.
5.4 The Company may introduce additional fees and charges, and may change any existing fees and charges, at any time, by giving the Client not less than 10 Business Days’ notice of such changes.
6. Bonus Policy
6.1 The Company may offer a number of attractive reward features, including welcome bonuses, contests and awards to new or existing customers. Bonuses and trading credits rewarded to clients are part of the Company’s promotions programs. These bonuses are limited time offers and the terms and conditions associated with any bonus rewards are subject to change from time to time.
6.2 Bonuses and profits that are based, even partially, on use of bonus credit, shall be forfeited in case the Company suspects any act of fraud or breach of the Company’s Terms and Conditions by Client.
6.3 In order to withdraw funds from an account that has been credited with a trading bonus, the trader will be required to execute a minimum trading volume of (bonus amount + Deposit) x25.
6.4 Funds can only be withdrawn when the preceding stipulation has been fully met and fulfilled. All trading bonuses are final, and a trading bonus cannot be removed once it has been credited to an account.
6.5 In regards to all “7 days guarantee campaign” or all insured money campaign: Insured money is replaced with bonus money. The bonus money needs to meet the following trading requirements in order to be withdrawn. The 1st deposit amount needs to be traded 15 times in order to be eligible for withdraw.
7. Privacy and Data Protection
7.1 Due to the nature of the Company’s business and relations with the Client, The Company shall hold some personal client information. All data collected, whether it is on paper or on a computer is safeguarded in order to maintain the Client privacy.
7.2 The Company shall be permitted to use and/or disclose the Client Information (a) For internal use, including with affiliated entities; (b) As permitted or required by law; (c) For protection against or prevent actual or potential fraud or unauthorized transactions or behaviour (d) For computerized supervision of Client’s use of the services, review and/or supervision and/or development and/or maintenance of the quality of services; (e) to protect the Company’s rights or obligation to observe any applicable law.
7.3 The Client hereby grants the Company his/her permission to make use of his/her details in order to provide updates and/or information and/or promotion or marketing purposes through the Clients E-mail address or other contact information. Cancellation of this consent shall be performed by providing written notice to the Company, and shall apply to new publications that have not been sent.
7.4 The Client agrees that the Company may record all conversations with the Client and monitor (and maintain a record of) all emails sent by or to the Company. All such records are the Company’s property and can be used by the Company, amongst other things, in the case of a dispute between the Company and the Client.
7.5 Affiliation- the Company may share commissions and charges with its associates, introducing brokers or other third parties (“Affiliates”), or receive remuneration from them in respect of contracts entered into by the Company. Such Affiliates of the Company may be disclosed with Client’s information.
7.6 The Company’s Trading Platform, Website or other services may require the use of ‘Cookies’.
8. Advice, Information and Tax
8.1 The Company does not advise its Clients in regard to the expected profitability of any Transaction, and any tax or other consequences. The Client represents that it has been solely responsible for making its own independent appraisal and investigations into the risks of any Transaction. The Client represents that it has sufficient knowledge, market sophistication and experience to make its own evaluation of the merits and risks of any Transaction. The Client acknowledges that he has read and understood the Risk Disclosure Document which sets out the nature and risks of Transactions to which this Agreement relates.
8.2 Where the Company does provide market commentary or other information: (a) this is incidental to the Client’s relationship with the Company. (b) It is provided solely to enable the Client to make its own investment decisions.
8.3 The Company shall not be responsible for the consequences of the Client acting upon such trading recommendations, market commentary or other information.
8.4 The Client acknowledges that the Company shall not, in the absence of its fraud, wilful default or gross negligence, be liable for any losses, costs, expenses or damages suffered by the Client arising from any inaccuracy or mistake in any information given to the Client.
8.5 The Company is under no obligation to assess the appropriateness of any Transaction for a Client, to assess whether or not the Client has the necessary knowledge and experience to understand the nature of risks associated with the Transactions. All risks related to the above are under the sole responsibility of the Client.
8.6 Any tax applying on the Client and/or results from the Client’s trading activity, including trading profits and/or trading losses and/or any charges and/or deductions, shall be under the Client’s full and sole responsibility. The Client shall personally report and pay any personal, federal, state and local tax liability he is obligated to, if applied. The Company serves as a mediator only and does not collect deduct, pay or withhold tax from the Client. The Company’s reserve the right, if ordered by an official entity, to deduct tax from the Client and deliver it to the proper tax authority as ordered by the official entity.
9. Account Balances
9.1 Trading Account balances and statements are displayed within the trading platform made available to the Client by the Company. Common terms definitions can be found on the Company’s Website.
10. Closing an account and cancellation of the agreement
10.1 Either party may terminate this Agreement by giving 10 (Ten) days written notice of termination to the other. Either party may terminate this Agreement immediately in any case of any breach of this Agreement or event of Default by the other Party. Upon terminating notice of this Agreement, Client shall be under the obligation to close all open positions, otherwise, the notice shall become void, or the Company shall have the right to close all open positions without assuming any responsibility. Such closer may result in outcome that would be less favourable for the Client.
10.2 Upon termination, all amounts payable by Either Party to the other Party will become immediately due.
10.3 Termination shall not affect any outstanding rights and obligations according to the applicable law and the provisions of this this Agreement.
11. Limitations of Liability and Indemnities
11.1 THE SERVICES OF THE COMPANY ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND COMPANY MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT ANY AFFILIATED SOFTWARE, SERVICES OR COMMUNICATION THAT MAY BE OFFERED OR USED BY THE CLIENT SHALL ALWAYS BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM TRADING OR THE USE OF THE COMPANY’S SERVICES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
11.2 Client acknowledges and agrees that the Trading Platform follows the relevant market, whether the Client is in front of his computer or not, and whether the Clients computer is switched on or not, and will exercises the order left by the Client if applicable.
11.3 The Client shall, upon first demand by the Company, compensate the Company from and against all liabilities, damages, losses and costs (including reasonable legal costs), duties, taxes, charges, commissions or other expenses incurred by the Company.
11.4 The Company shall have the right to set-off any amount owed by the Company to the Client, against any debt or other obligation of the Client towards the Company. In any event of Default of Client (voluntary or involuntary insolvency procedures against the Client) all debts, future debts and other obligations of the Client towards the Company shall become immediately due.
12. General Provisions
12.1 The Company has the right to amend the Agreement without obtaining any prior consent from the Client.  If the Company makes any material change to the Agreement, it will give at least 10 (Ten) Business Days’ notice of such change to the Client. Such amendment will become effective on the date specified in the notice. Unless otherwise agreed, an amendment will not affect any outstanding order or Transaction or any legal rights or obligations which may already have arisen.
12.2 Partial invalidity- If, at any time, any provision of this Agreement is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction, neither the legality, validity or enforceability of the remaining provisions of this Agreement nor the legality, validity or enforceability of such provision under the law of any other jurisdiction shall in any way be affected or impaired.
12.3 Joint account- If the Trading Account is a joint account (on the name of more than one entity), then each of the entities in the Trading Account shall be authorized to represent the other entities towards the Company, with no requirement of any prior notice or approval from the other entities. Each of the entities in the Trading Account agrees that any notice or instruction given by the Company to any of the entities shall be considered as given to all the entities. In case of contradiction between instructions given to the Company by different entities, then the last instruction received by the Company will prevail.
12.4 Language, Notices and Complaints – All communications between the Company and the Client will be in English or in any Language, suitable both to the Client and the Company.
12.5 Unless otherwise agreed, all notices, instructions and other communications to be given by the Company shall be given to the address or fax number provided by the Client, or via e-mail or other electronic means, details of which are provided by the Client to the Company. Any complaint shall be directed to the Company’s client services department, who will investigate the complaint and make every effort to resolve it.  Such a complaint should be made to: support@365globalmarket.net.
12.6 The Company shall have the right, in order to collect funds owed to the Company by Client or to protect the Company’s rights such as good-name, intellectual property, privacy etc., to immediately bring legal proceedings against Client, in the Client’s residency and according to the Client’s residency applicable law.
12.7 No Right to Assign- No rights under this Agreement shall be assignable nor any duties assumed by another party except to/by an affiliate of The Company. Upon assignment to an Affiliate of the Company, the terms of this Agreement may be amended to fit any applicable regulation effective upon the assignee, and Client hereby consent in advance to such regulatory modifications to this Agreement. This Agreement shall be binding upon and inure to the benefit of the successors heirs of the Client.
12.8 Dormant Trading- If the Client will not perform any trading activity or his trading activity will be in very low volume, for the time period defined by the Company, or if the Client does not hold minimum funds in his Trading Account, defined by the Company, the Company may, charge the Trading Account with Dormant Trading commission, at a rate to be determined by the Company from time to time, close any open trade and/or the Client access to the Trading Account and/or terminate this Agreement.
13. KYC (Know Your Customer) Policy
Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity.
365GlobalMarket holds a zero tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited. The client is entitled for a full refund on his unused funds, in case the client loose there is no refunds for this funds and the company will not be held responsible. in order to receive the refund the client needs to present with a full KYC documents. after having those documents we will process the request and the company will refund the funds to the same deposit method given by the client at first within 7 days excluding transfer fees etc.
Prevention: 365GlobalMarket aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls.
Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.
When requesting a withdrawal from your account, we may need you to provide us with appropriate proof of identity, which may include the following (and possibly other) documents:
A copy of your valid government issued ID (eg. passport or driver’s license).
Copies of your credit cards (front and back sides, with masked CVV, and numbers – except the first and last four) used to make the deposit.
A copy of a recent utility bill or bank statement with your name and address (no older than 2 months).
*** Please note that if one or all of your documents are rejected by 365GlobalMarket Compliance, we will then require you to upload one of each of the items listed above.
If you have any questions please don’t hesitate to contact our customer support: support@365GlobalMarket.net
When do I need to provide these documents?
We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit.
Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades.
Please note that if we will not receive the required documents on file, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you on such event via our system.
How can I send you these documents?
Please scan your documents, or take a high quality digital camera picture, save the images as jpegs, then upload the files and send it to us via mail to documents@365GlobalMarket.net
How do I know my documents are safe with you?
365GlobalMarket holds the security of documentation at highest priority, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.
We thank you for your cooperation.